eoStar https://eostar.com Route Accounting Solutions Tue, 05 Jan 2021 15:54:49 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.3 /wp-content/uploads/2020/08/cropped-n-appicon-32x32.png eoStar https://eostar.com 32 32 Using Data to Keep You Ahead https://eostar.com/using-data-to-keep-you-ahead/ https://eostar.com/using-data-to-keep-you-ahead/#respond Tue, 05 Jan 2021 15:54:44 +0000 https://eostar.com/?p=3116 As a business owner, you always look for ways to get ahead and stay ahead. The key to reaching those goals may be something you’ve had at your fingertips for as long as you’ve been in business: your data.  Every business generates data, especially businesses that have a strong online presence. This data becomes increasingly […]

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As a business owner, you always look for ways to get ahead and stay ahead. The key to reaching those goals may be something you’ve had at your fingertips for as long as you’ve been in business: your data. 

Every business generates data, especially businesses that have a strong online presence. This data becomes increasingly important every day, and it can often mean the difference between business growth and stagnation. In this day and age, not using your data can mean leaving a lot of money on the table. The question is how to start using your data instead of letting it go to waste. 

That’s where eoStar comes in. At eoStar, we’re known for our route accounting software, but we also offer complex professional services, including eoStar Analytics. This service helps our clients spot and use the data that they may have missed otherwise. 

Why Your Company’s Data Matters 

Again, every business generates data, but some generate more data than others. Distribution businesses generate a lot of data. In fact, these businesses essentially run on the data that they produce. From customer buying habits to seasonal changes, this information keeps distribution running every day. 

When harnessed and used properly, this data can prompt business growth, efficiency, and a healthier bottom line. That said, most companies don’t take advantage of all of the data they have available. That’s not surprising. Data analytics is no easy task, after all. It takes a lot of time that many business owners just don’t have. 

While you may have a lot of data available, success isn’t just a matter of finding that data and reading it. Once you’ve started pulling data from every available source, you’ll need to interpret it, analyze it, and model it so that it becomes usable information. Learning how to interpret data is like learning how to read a map. Until you can interpret the key, the information doesn’t mean much. However, once you figure out what all of the symbols mean, you can use your map to get where you want to go. The question is: How do you get started when you’re already busy running a business? 

How eoStar Helps You Use Your Data for Success 

Fortunately, you don’t need to sacrifice your time or sleep to get started with data analytics. eoStar Analytics can help you use your data to its fullest potential. 

eoStar Analytics is a service that finds and gathers relevant data that you can use for problem-solving. From there, we’ll help you turn that data into models and insights. You can apply context to your data and begin to see patterns that you may not have otherwise noticed. Once you have a clear picture of these patterns, you can make concrete changes and solve problems that may have been causing frustration for years. 

Essentially, eoStar will act as your field guide so that your data will finally start making sense. 

Your Data’s Possibilities 

Once you have the right data at your fingertips, there’s virtually no limit to what you can do with that data. For example, your data may tell you what your most satisfied clients have in common. Perhaps they all have had a similar experience with your website or ordering platform. You can then use this information to raise client satisfaction all across the board, making sure that all of your clients go through the same web process that your most satisfied clients go through. 

You can also use this data for things like keeping the right products on the shelves, preparing for seasonal inventory changes, and maintaining warehouse efficiency. This way, you won’t get caught off-guard by surpluses and shortfalls. 

One of the best parts of data analytics is that you can use it to make predictions. The longer you work with your data, the more you’ll see emerging patterns. You’ll be able to get ahead by using your preparedness and foresight. 

Overall, when you unlock your data’s full potential, you can make more decisions based on measurable patterns instead of limited estimations. As a result, you may have more confidence in your decisions.

Let Us Help You Make the Most of Your Data 

We covered a few possibilities, but those possibilities are just the tip of the iceberg in data analytics. There’s a world of possibilities when it comes to your data, and those possibilities can help your business get ahead and stay ahead. 

What you do with your data is ultimately up to you, but first, you have to gain access to that data and look at it from multiple angles. We’re here to help with that. If you’re ready to learn more about how data analytics can help you, contact the eoStar team today. We’d love to discuss our data analytics process with you and answer all of your questions. 

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What You Can Do with eoStar Analytics https://eostar.com/what-you-can-do-with-eostar-analytics/ Mon, 28 Dec 2020 16:11:39 +0000 https://eostar.com/?p=3113 Does your company take advantage of all of its data? If not, it’s not the only one. Most business owners don’t even realize how valuable their data really is, let alone create a plan to take advantage of it.  It’s not surprising. Most business owners — especially those in warehousing and distribution — are busy […]

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Does your company take advantage of all of its data? If not, it’s not the only one. Most business owners don’t even realize how valuable their data really is, let alone create a plan to take advantage of it. 

It’s not surprising. Most business owners — especially those in warehousing and distribution — are busy people, and data analytics can take a lot of time and effort. The good news? You can make the most of your data without dealing with a bunch of extra hassle. That’s because we’ve got you covered. At eoStar, we offer data analytics services to help you use your data in a positive way. 

With eoStar Analytics, it’s time to see what your data can do for you. You’ll be surprised at the difference it makes. 

What is eoStar Analytics? 

First, though, what is eoStar Analytics? It’s the process we use to help you gather your business data, translate that data into usable information, and then report that data back to you so that you can make the most of it. 

Many business owners don’t realize that their companies generate data all the time, and that information has a lot of potential. You can learn a lot from customer buying habits, the pace at which products move, the timing and effectiveness of your marketing strategies, and plenty of other information. 

You already have the data. Our job is to help you unlock it with our centralized framework. Once you have the right information and context, you can use that data to make even smarter business decisions. 

Turning Data into Insights 

The process starts, of course, with the data itself. Again, we gather the relevant data and then help you turn that data into insight. With the right data presentation, you may notice correlations that you didn’t see before. Maybe certain products sell better in the mornings than in the afternoons. Maybe your marketing efforts work better with certain age groups than with others. 

You may have noticed a few patterns already, but data analytics can take that recognition up a notch. You might see places where those patterns overlap, or you may notice factors that you haven’t observed in the past. Without data analytics, you’re essentially putting together a puzzle without the corners and edge pieces. You can get a glimpse of the big picture, but you’re missing the thing that will really bring it all together. 

Turning Insights into Action 

Once you have all the right insights, it’s time to do something with them. That’s the next part of the data analytics process, and this is where the real fun starts. Your data can unlock secrets about your work. Suddenly, you realize why you’ve been facing specific issues. 

Now that you have the right data, you can start applying some solutions. Even better, those solutions will be real solutions. When you have data analytics on your side, you take away the need for guesswork. This way, you have a better chance of finding the right solution on your first attempt instead of your third or fifth. 

How Can eoStar Analytics Help You? 

Think about some of the most common issues in your company. What are the things that cause you the most frustration? Some of our clients have cited issues such as: 

  • A sudden decrease in certain product sales without explanation 
  • Finding the most efficient routes 
  • Unpredictable seasonal changes 
  • Slowed fulfillment speeds 
  • Unproductive marketing efforts 

eoStar Analytics will help you look at these issues from all angles so that you can find effective solutions. For example, let’s look at unpredictable seasonal changes. Maybe a product that usually moves off the shelves during the holidays isn’t selling as well this year. Some business owners may assume that there’s an issue with the product, but the truth is that there could be any number of issues. 

Analytics can help you see all of the relevant changes, from the products that people are buying instead to the amount of time they spend on your site before ordering something different. Maybe the issue isn’t with the product at all, but with your website speeds. Whatever the case, when you have the right information, you don’t have to waste time trying solutions that may not work. 

Contact eoStar to Learn More 

Analytics is a big topic, and you may have lots of questions before you get started. If you’re ready to learn more about your analytics options and how eoStar can help you, we’re ready to answer your questions. Get in touch with us now to get started. We’ll chat about your options and help you find solutions. 

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Innovation at the Forefront https://eostar.com/innovation-at-the-forefront/ https://eostar.com/innovation-at-the-forefront/#respond Mon, 21 Dec 2020 16:36:55 +0000 https://eostar.com/?p=3109 In this day and age, innovation makes all the difference. For companies that are managing proliferation of SKUs, small margins, innovation can mean the difference between growth and stagnation. At eoStar, we know that our clients refuse to settle for “good enough.” They want to reach their fullest potential so that they can provide the […]

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In this day and age, innovation makes all the difference. For companies that are managing proliferation of SKUs, small margins, innovation can mean the difference between growth and stagnation. At eoStar, we know that our clients refuse to settle for “good enough.” They want to reach their fullest potential so that they can provide the best for their own clients. That’s why eoStar has put innovation at the forefront of everything we do. We’re prioritizing research, new technology, and solving industry challenges to make our clients’ lives easier. Here are just a few of the ways we’re driving innovation. 

Growing Our Team 

The right innovation starts with having the right team members. For that reason, we continue to grow our eoStar team. In addition to expanding our product team, we’ve also hired industry experts, business analysts and data scientists. Their jobs at eoStar include examining our products, looking for improvement opportunities, and turning data into action. 

These eoStar team members also listen carefully to client feedback. They learn all about the challenges that our clients face, and then they work on eoStar products to simplify those challenges. 

Insight Into Action

The eoStar team is working on solutions that enable strategic capabilities. These solutions are dedicated to problems worth solving for you and your business. 

For example, we’re enhancing eoMarket to more than an ordering, allowing you to not only sell products, but market products to customers as well.. Then there’s eoPick, which is an affordable solution to increase productivity and accuracy in your picking process.. eoStar Analytics helps users turn their data into real, usable insights that can help them grow and strengthen their businesses. Next, our advanced forecasting helps our clients have the right inventory at the right time. Finally, our revamp of eoTouch will allow for stronger sales and delivery processes. 

Clients First 

We love innovation at eoStar, but we don’t pursue innovation just for the sake of innovation. Just like everything else we do at eoStar, our commitment to innovation comes from putting our clients first. By listening to our clients, we get to know what they need most from our products. When we make our clients’ business lives easier, they can achieve the best outcomes in their own businesses. 

eoStar Innovates 

Innovation has always been a core part of eoStar, and we’ll continue to evolve our products every day. If your company needs some fresh and innovative options for warehousing, sales and delivery, or data collection, the eoStar team can help. Get in touch with us now to learn more about your options. 

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RAS Can Be Daunting. Here’s How We Can Help. https://eostar.com/ras-can-be-daunting-heres-how-we-can-help/ Wed, 09 Dec 2020 17:01:13 +0000 https://eostar.com/?p=3029 In the distribution industry, route accounting software can make a big difference in business success. On the other hand, RAS can also be intimidating. For one thing, just knowing how to get started can leave owners and managers scratching their heads, even when those owners and managers have worked with RAS in the past. Plus, […]

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In the distribution industry, route accounting software can make a big difference in business success. On the other hand, RAS can also be intimidating. For one thing, just knowing how to get started can leave owners and managers scratching their heads, even when those owners and managers have worked with RAS in the past. Plus, RAS can come with challenges that other software solutions may not create. 

Still, you need RAS, and you need to make sure that you use the right one. That’s why the eoStar team is here to help you with your RAS. 

Route Accounting Software Challenges 

One key challenge of RAS is the initial setup. New software setup can be difficult for any company, but it can be especially taxing for those who work in warehousing and distribution. The switch from one software to another can take time, but your clients need their products to arrive on time, no matter what your company is doing with its software. 

The other major challenge comes from best practices and learning the ropes. You may have an amazing RAS, but you’ll want to make sure that all of your team members know how to make the most of it. That process can take time, and time is a luxury that you may not have, especially during the busy season. 

Our Professional Services 

The eoStar team understands all of the challenges of RAS implementation, and we’re here to help. In addition to our software, we also provide several professional services to help companies stay on top of things. 

For example, we provide implementation services, including a four-step proven roll-out strategy that can take your RAS from design to deployment. We also offer software upgrade assistance so you can take your software up a notch without losing time or sacrificing performance. With our product training services, you can make sure that everyone stays up to speed, and with our product utilization assessment options, you can realize the full potential of your RAS. Finally, we offer 24/7 technical support, so we’re always there when you need us.

Professional Services Make a Difference 

How can these professional services make your RAS less daunting? For one thing, they can help you eliminate bumps in the road as you change or upgrade your system. You can keep your clients satisfied without getting stuck. You’ll also get the peace of mind that comes from having someone on your side. We take pride in the fact that our clients can rely on us. With eoStar on your team, you’ll be prepared for whatever challenges come your way.

Ready to Learn More? 

Ready to make your RAS upgrades simpler and more accessible? Then contact the eoStar team today. We’d love to chat with you about your options and answer any questions you may have. 

You already provide the best for your clients. We’re ready to do the same for you.

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eoStar: Understanding the Challenges of Today’s Market https://eostar.com/eostar-understanding-the-challenges-of-todays-market/ Tue, 01 Dec 2020 18:59:11 +0000 https://eostar.com/?p=2981 The distribution market evolves on a near-constant basis. If you work in the distribution business, you already understand the importance of flexibility and rising to meet demands in an evolving landscape. However, this past year has thrown even more challenges than usual into the market. Several factors, including the COVID-19 pandemic, have shaped the market […]

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The distribution market evolves on a near-constant basis. If you work in the distribution business, you already understand the importance of flexibility and rising to meet demands in an evolving landscape. However, this past year has thrown even more challenges than usual into the market. Several factors, including the COVID-19 pandemic, have shaped the market this year. 

At eoStar, our team includes data scientists, customer service experts, software engineers, and more, all of whom are focused on helping our clients with today’s market challenges. Below are some of the things that we do daily to keep our clients ahead of the curve. 

Today’s Biggest Market Challenges 

First, we thoroughly study the biggest market challenges. We review the data on a regular basis, and we talk to our clients to hear their biggest concerns. 

For example, many of our clients have mentioned inventory concerns. Today’s unstable market has resulted in some product shortages, and our clients want to know what they should substitute for these shortages. eoStar clients also want access to data while in the field so that they can anticipate market challenges without being caught off-guard. 

The first step to addressing any challenge is to understand that challenge, so we’ve invested ourselves in research and communication. By using all of the information that we’ve gathered, we’ve also created specific interventions to help our clients meet these challenges head-on. 

How eoStar Can Help 

In general, we help our clients overcome market uncertainties through our flexibility, innovation, and consistent support. But what have we done specifically to assist clients with their current concerns? 

First, we addressed their inventory concerns. To help our clients avoid guesswork in case of product shortages, we’ve built substitution rules into our software. Users can input product substitutions. When the preferred product is out of stock, eoStar will automatically fill in the substitution that the client has selected. 

Next, to address data concerns, eoTouch lets clients access the information that they need. That information includes historical sales data, product information, and other data regarding customer buying habits. This way, eoStar users can be salespeople and not just order-takers when working with their own customers. 

Finally, eoMarket gives customers the ability to utilize e-commerce tools. They can order products when they need them and at their own convenience. 

Putting Our Clients First 

The bottom line is that at eoStar, we’ve always put our clients first, and we always will. The most important part of our service is working closely with our clients to make sure that they get exactly what they need. Our goal is to be the reason why our clients always have the tools they need for success. 

Need Help in Today’s Market? 

The distribution market has faced challenge after challenge this year. The eoStar team wants to help your business overcome these challenges and face the uncertainty head-on. Start by getting in touch with us. We’d love to walk you through your options. 

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eoStar Welcomes Chief Operating Officer, John Ross https://eostar.com/eostar-welcomes-chief-operating-officer-john-ross/ Wed, 25 Nov 2020 15:00:48 +0000 https://eostar.com/?p=2971 On Monday, November 23rd, we welcomed John Ross to the eoStar executive team. John will serve as the Chief Operating Officer. John is an accomplished executive with a proven track record in building high performing, capable organizations who are empowered to deliver complete, highly scalable solutions concurrently across multiple domains with a high degree of […]

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On Monday, November 23rd, we welcomed John Ross to the eoStar executive team. John will serve as the Chief Operating Officer.

John is an accomplished executive with a proven track record in building high performing, capable organizations who are empowered to deliver complete, highly scalable solutions concurrently across multiple domains with a high degree of quality, agility, resilience, and reliability. John understands the fundamentals of wholesale distribution, having spent over 14 years with Andrews Distributing. As the EVP of Technology, John was responsible for all aspects of digital innovation, resulting in over 300% revenue growth. John lead the creation of two custom software packages focused on sales enablement and was responsible for developing a Project Management Office and Risk Management Program that reduced the risk profile of the enterprise by over 75%.

As the Chief Operating Officer, John will serve as a key contributor to the leadership team, reporting to Jim Clishem, CEO. He will assist in the company’s growth, structure, and direction in both operational and strategic matters. John will lead and manage eoStar’s Product, Program Management, Software Engineering, Customer Success, Professional Services, and Software Quality Assurance teams. John will also be responsible for overseeing eoStar’s feature and efficiency enhancements to continually improve the client experience and assist in building and maintaining key strategic product and service partnerships to further advance value-based eoStar platform capabilities.

“John is a seasoned and trusted leader who consistently delivers results. He is uniquely qualified to drive strategic prioritization and accountability within eoStar. John has a proven record of building strong, profitable organizations, developing innovative solutions that maximize results, and is recognized as an established industry thought leader. He is an outstanding addition to our team. This is an exciting time for us and for our clients. I believe that John will make tremendous contributions to our company that will really move the needle,” said Jim Clishem, Chief Executive Officer.

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Professional Services: More than Just Software https://eostar.com/professional-services-more-than-just-software/ Thu, 19 Nov 2020 15:38:26 +0000 https://eostar.com/?p=2962 eoStar’s route accounting and warehouse management solutions have helped many clients take their distribution businesses to the next level. These software solutions increase business efficiency, accuracy, and customer satisfaction. However, eoStar is more than just a software company. We also offer several professional services so your company can make the most of its distribution potential.   […]

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eoStar’s route accounting and warehouse management solutions have helped many clients take their distribution businesses to the next level. These software solutions increase business efficiency, accuracy, and customer satisfaction. However, eoStar is more than just a software company. We also offer several professional services so your company can make the most of its distribution potential.  

Our Professional Services 

eoStar offers five professional services for distribution companies: 

  • Implementation 
  • 27/7 technical support 
  • Software upgrade assistance and database performance tune-up 
  • Product utilization assessment 
  • Product training 

Implementation is a four-step rollout strategy for companies that want to make changes without missing deadlines, going over budget, or compromising company security. We’ll design and build your software according to your company’s specific needs. 

With 24/7 technical support, our team can help you with even the most complex technical difficulties. eoStar has team members available to help at any time, so no matter when you need support, you can rest assured that we’re on your side. 

We offer software upgrade assistance to keep your system running at peak performance, and with a product utilization assessment, we can help you find ways to make the most of your software usage and take your company’s efficiency up a notch. 

Finally, with our product training service, we offer on-the-job training, Q and A sessions, new hire product onboarding, and more. This training is vital to company performance, employee retention, and other important success measurements. 

Software and Beyond 

All of these professional services work in conjunction with eoStar’s software products. Whether you choose from our existing software production options or let our team design your software from scratch, we can help you take advantage of all that your software has to offer. 

Businesses need more than excellent software to grow and thrive. With professional services like ours, not only can you maximize your software benefits, you can also keep all of your services running effectively. We’ll help you stay on top of your game so that you can stay ahead of the competition. 

The Benefits of eoStar’s Professional Services 

eoStar’s professional services can take a lot of the stress out of running a business. At eoStar, we’re committed to putting our clients and their businesses first. We’ve designed our professional services to meet all of your most pressing business software needs.

Want to Learn More? Contact eoStar 

Want to learn more about eoStar’s professional services? Contact us now with your questions. Our team members would be happy to talk to you about your options. 

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Matt Conflitti, Transforming Data Into Insights https://eostar.com/matt-conflitti-transforming-data-into-insights/ Mon, 16 Nov 2020 14:59:55 +0000 https://eostar.com/?p=2951 Software companies produce a lot of data. In fact, most American businesses produce data constantly. But what do they do with that data? Well, most don’t do anything at all. That’s too bad, because data can do a lot for the businesses that know how to use it.  That’s where data science comes in. Data […]

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Software companies produce a lot of data. In fact, most American businesses produce data constantly. But what do they do with that data? Well, most don’t do anything at all. That’s too bad, because data can do a lot for the businesses that know how to use it. 

That’s where data science comes in. Data science is all about gathering and using knowledge. Data scientists mine data, gather insights from that data, and then apply those insights to create growth and efficiency. 

To get some more insight into data science, we talked to Matt Conflitti, who works as a data scientist here at eoStar. 

How It Started 

eoStar didn’t always have a data science team. Matt started working for eoStar just over two years ago. 

Like a lot of other data scientists, Matt took a winding road to get into the field. That’s because data science encompasses a lot of knowledge. Matt noted that although data science has gained some more clear-cut definitions recently, it still contains overlapping skill sets. For example, “data science and machine learning engineering are kind of interchangeable today,” Matt explained. 

Matt started with a degree in Computer Science and Math from Grand Valley State University. After various software development jobs, he started working for the accounting firm KPMG. There, several of his projects involved machine learning and data science. He loved those projects and wished he could pursue more of them. 

Fortunately, Matt got a LinkedIn message inviting him to do just that at eoStar. Matt accepted, becoming the first member of eoStar’s data science team. 

Matt’s Work with Data Science 

At eoStar, Matt is laying the groundwork for a full data science platform. He’s working on a few different initiatives, including: 

  • Recommender systems — determining which products work best for our clients’ customers. 
  • Forecasting and demand planning — finding the best models for warehouse forecasting and inventory management. 
  • Clustering — creating rules by examining and applying different data characteristics. 

“I don’t want to be cliche and say I like them all,” said Matt when we asked about his favorite project, “but [because] I’m someone who loves the details of things…all of the projects have been great.” 

The Goal 

Data is valuable, Matt noted, but only if it gets used properly to produce usable insights. Again, not everyone uses their available data. 

At eoStar, we want to do things differently. Thanks to Matt and his team members, we do use our data, and we use it to make our clients’ lives easier. Matt’s work helps businesses transform their workflows in a positive way. This way, our clients can gain efficiency and higher customer satisfaction rates. 

Learn More about eoStar’s Work with Data 

Thanks to eoStar’s data science efforts, we can offer services that our competition cannot. Get in touch with us now to learn more about those services. We’d love to answer your questions about how our work can help you keep your business in its best shape. 

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So, What Exactly is a Data Scientist? https://eostar.com/so-what-exactly-is-a-data-scientist/ Wed, 11 Nov 2020 18:45:39 +0000 https://eostar.com/?p=2947 What is a data scientist? During our 2020 virtual user conference, one of our sessions went through  eoStar Analytics. During the session our very own data scientist talked about the future of data, analytics, and how to use information to make more informed decisions for your business. But there was one question on a lot […]

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What is a data scientist?

During our 2020 virtual user conference, one of our sessions went through  eoStar Analytics. During the session our very own data scientist talked about the future of data, analytics, and how to use information to make more informed decisions for your business. But there was one question on a lot of people’s minds, what is a data scientist?

The job is to the fulfill the formula of Problems + Data => Models + Insights. They are able to map expert knowledge and context into real-life solutions. An unofficial definition of a data scientist has become: someone who knows more about math and statistics than a computer scientist and more about computer science than a mathematician or statistician.

“A Data Scientist is a professional who extensively works with Big Data in order to derive valuable business insights from it. Over the course of a day, the Data Scientist (DS) has to assume many roles: a mathematician, an analyst, a computer scientist, and a trend spotter.” – IntelliPaat[1]

Data Science is a rapidly changing field, so anyone that takes on the role of data science needs to be able to keep up with the latest research and techniques. Due to the cloudiness of what exactly a data scientist is and does, there is an increasing overlap between data science and machine learning. Machine learning includes things like computer vision, speech recognition, neural networks, etc. The person that implements the models and insights data scientists come up with is traditionally called a Machine Learning Engineer (MLE), but this can be interchangeable with “Data Scientist” at a lot of organizations.

A typical workflow for a data scientist or machine learning engineer is as follows:

  1. Scoping
    1. Working closely with the product team, the DS will gather the requirements around a particular business problem and determine if a solution is possible given the available data.
  2. Research
    1. This process involves gathering the necessary datasets, cleaning them, and experimentation on the data. This is the phase where the DS really gets to understand the relationships within the data as well as outside of the data. Research also goes into figuring out which approach will be best to solve the problem.
  3. Modeling
    1. Once a few approaches are selected to explore, the DS fits the various models to the data and benchmarks are calculated to determine which system will work best in a real-life scenario. The goal of this phase is to converge on a single approach to deploy.
  4. Deployment
    1. Finally, the model or system is deployed and put into production so that it can be integrated into the existing software ecosystem.

As the beverage industry continues to evolve with new SKU’s, expanded product offerings, and tightening inventory, data and analytics are becoming more essential than before. At eoStar we are fortunate to have a team focused on turning your data into insights and helping you turn those insights into action. To learn more about how our products are using data and analytics to improve your business, talk to one of our sales experts.


[1] https://intellipaat.com/blog/what-is-a-data-scientist/

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Ryan Kroll: Business Support Specialist https://eostar.com/ryan-kroll-business-support-specialist/ Wed, 04 Nov 2020 18:47:18 +0000 https://eostar.com/?p=2935 eoStar is more than just a software. Between route accounting, warehouse management, streamlined business processes, and much more, eoStar provides complete distributor support. As a matter of fact, eoStar increases pick accuracy, increases fulfillment speed, and helps its clients become more competitive overall.  How does eoStar maintain its multifaceted business support, and how does it […]

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eoStar is more than just a software. Between route accounting, warehouse management, streamlined business processes, and much more, eoStar provides complete distributor support. As a matter of fact, eoStar increases pick accuracy, increases fulfillment speed, and helps its clients become more competitive overall. 

How does eoStar maintain its multifaceted business support, and how does it keep up with high industry demand? A big part of the answer comes from people like Ryan Kroll, who joined the team about three years ago. We spoke to Ryan recently to get his point of view on eoStar, how he joined the team, and some of his favorite things about working for the company. 

Joining the Team 

Ryan works as a business support specialist, making sure that clients get what they need from their eoStar products. Ryan achieved something that’s getting increasingly rare in today’s economy — he got the job right after graduating college. Thanks to some family connections, Ryan found his place on the eoStar team, and he’s been a valuable asset to the company ever since. Thanks to his flexibility and quick learning abilities, he’s brought energy and a fresh perspective to the workplace. 

eoStar’s Commitment to Client Satisfaction 

Thanks to Ryan and other Business Support Specialists, the eoStar team can maintain its commitment to client satisfaction. At eoStar, the customer matters above all else. The eoStar team knows that their clients deal with high demands, tight deadlines, and several other pressures on a daily basis. 

Ryan and other eoStar team members maintain close connections with the clients. Because of people like Ryan, there’s no guesswork involved in eoStar product development. Instead, eoStar uses the insight from Ryan’s customer connections to build specific, multi-layer solutions. 

Coca-Cola Beverages Africa 

We asked Ryan two specific questions about his eoStar project involvement: 

  1. What was your most recent project with eoStar? 
  2. What eoStar project were/are you the most excited about? 

Ryan had the same answer for both questions: Coca-Cola Beverages Africa. Ryan and the other team members are currently wrapping up the first wave of the CCBA project. 

CCBA is Africa’s largest Coca-Cola bottler and the 8th largest Coca-Cola bottler in the world. eoStar is working with CCBA on each step of their production, from order generation to distribution. Ryan’s part of the job was to support the financial aspects of Coca-Cola bottling at CCBA. 

For Ryan and his team members, part of the project involved travel. “We got to go to South Africa twice,” Ryan told us. “It was the opportunity to learn about the culture…to learn about a different business model…There’s a lot of development we had to do on our end to bring eoStar to where it needed to be to work for them. There were a lot of interesting learning opportunities within that.” 

Travel opportunities may have dwindled for everyone recently, but Ryan will always be grateful for this particular experience, and he’s brought what he’s learned into his day-to-day job. 

Customization for the African market is just one example of how Ryan and other eoStar employees make sure that their clients get exactly what they need. The eoStar team believes that their products should always fit within the client’s business model, not the other way around. Having people like Ryan on the team is exactly how eoStar makes that goal happen. 

As the CCBA project ties up its loose ends, Ryan will continue working on the financial side of the project. Once that’s done, he’ll transfer back to support. 

Off the Clock

So, what does Ryan like to do when he’s not working? He enjoys watching sports, he told us, including football, basketball, and baseball. He also enjoys playing golf and video games when he has the time. These activities help Ryan maintain a solid balance between work life and home life. This way, when he goes back on the clock, he’s ready to give his full attention to the clients who need his support. 

Learn More about eoStar 

Want to learn more about the role of a Business Support Specialist? Need more information on eoStar as a whole? The eoStar team would love to answer your questions and give you more information about our software. Contact the eoStar team today to get started. eoStar is here to help you keep your company running smoothly. 

The post Ryan Kroll: Business Support Specialist first appeared on eoStar.

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