Customizing the Software to Meet Market Demands
Location: New Castle, CO
700,000 CE’s annually
The Company: Founded in 1985, Innermountain Distributing brings a wide variety of products to customers or helps run your business. The issue was how to handle distribution of a variety of non-traditional products.
The Challenge: Innermountain needed to apply a route accounting solution to a variety of products ranging from the traditional beverages to snacks and supplies. They to wanted accurately account for each product and the distribution of the product for routes and clients of various sizes.
eoStar is entirely scalable! Rutherford’s initial intentions for eoStar may not have been to deal with distributors like us, as our product portfolio is unconventional. Aside from beverages, we also handle the distribution of bar and restaurant supplies, juices, candy, snacks, liquor store supplies, and janitorial supplies. We have found features of the program to e useful, that might not have been designed with our specific product line in mind (like leveraging FIFO computing for our cocktail limes). Rutherford has gone out of their way to accommodate the nature of our business.
eoStar is limitless. It’s versatile and customizable. And, if it doesn’t exist, we know we can always get the functionality or features we are looking for with a call to Rutherford. The software will help take us as far as we want to go.
The support is outstanding! The staff at Rutherford has empowered us to succeed and has helped us with any issues or concerns that arise. Whenever we need additional assistance, they are helpful and patient.
We recently acquired a smaller beverage distributorship in Denver. While, eoStar supports a multi-company scenario, we chose to create a new and separate business entity. Once the plan was in place, eoStar arrived ready to help us succeed. Even with the various speedbumps that we faced outside of eoStar’s involvement and their arrival for go-live (late equipment, internet connectivity, material shortages), the progress of the go-live wasn’t at all halted- training, device preparation and data conversion were handled professionally and promptly. In fact, after the initial prep work was completed on our end, Rutherford was able to finish the implementation and get us up and running in only 4 weeks.
Bob DuBois, Operations Manager for Innermountain Distributing, on eoStar customization