Route Accounting Solutions

eoStar Welcomes Chief Operating Officer, John Ross

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On Monday, November 23rd, we welcomed John Ross to the eoStar executive team. John will serve as the Chief Operating Officer.

John is an accomplished executive with a proven track record in building high performing, capable organizations who are empowered to deliver complete, highly scalable solutions concurrently across multiple domains with a high degree of quality, agility, resilience, and reliability. John understands the fundamentals of wholesale distribution, having spent over 14 years with Andrews Distributing. As the EVP of Technology, John was responsible for all aspects of digital innovation, resulting in over 300% revenue growth. John lead the creation of two custom software packages focused on sales enablement and was responsible for developing a Project Management Office and Risk Management Program that reduced the risk profile of the enterprise by over 75%.

As the Chief Operating Officer, John will serve as a key contributor to the leadership team, reporting to Jim Clishem, CEO. He will assist in the company’s growth, structure, and direction in both operational and strategic matters. John will lead and manage eoStar’s Product, Program Management, Software Engineering, Customer Success, Professional Services, and Software Quality Assurance teams. John will also be responsible for overseeing eoStar’s feature and efficiency enhancements to continually improve the client experience and assist in building and maintaining key strategic product and service partnerships to further advance value-based eoStar platform capabilities.

“John is a seasoned and trusted leader who consistently delivers results. He is uniquely qualified to drive strategic prioritization and accountability within eoStar. John has a proven record of building strong, profitable organizations, developing innovative solutions that maximize results, and is recognized as an established industry thought leader. He is an outstanding addition to our team. This is an exciting time for us and for our clients. I believe that John will make tremendous contributions to our company that will really move the needle,” said Jim Clishem, Chief Executive Officer.

Route Accounting Solutions

Professional Services: More than Just Software

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eoStar’s route accounting and warehouse management solutions have helped many clients take their distribution businesses to the next level. These software solutions increase business efficiency, accuracy, and customer satisfaction. However, eoStar is more than just a software company. We also offer several professional services so your company can make the most of its distribution potential.  

Our Professional Services 

eoStar offers five professional services for distribution companies: 

  • Implementation 
  • 27/7 technical support 
  • Software upgrade assistance and database performance tune-up 
  • Product utilization assessment 
  • Product training 

Implementation is a four-step rollout strategy for companies that want to make changes without missing deadlines, going over budget, or compromising company security. We’ll design and build your software according to your company’s specific needs. 

With 24/7 technical support, our team can help you with even the most complex technical difficulties. eoStar has team members available to help at any time, so no matter when you need support, you can rest assured that we’re on your side. 

We offer software upgrade assistance to keep your system running at peak performance, and with a product utilization assessment, we can help you find ways to make the most of your software usage and take your company’s efficiency up a notch. 

Finally, with our product training service, we offer on-the-job training, Q and A sessions, new hire product onboarding, and more. This training is vital to company performance, employee retention, and other important success measurements. 

Software and Beyond 

All of these professional services work in conjunction with eoStar’s software products. Whether you choose from our existing software production options or let our team design your software from scratch, we can help you take advantage of all that your software has to offer. 

Businesses need more than excellent software to grow and thrive. With professional services like ours, not only can you maximize your software benefits, you can also keep all of your services running effectively. We’ll help you stay on top of your game so that you can stay ahead of the competition. 

The Benefits of eoStar’s Professional Services 

eoStar’s professional services can take a lot of the stress out of running a business. At eoStar, we’re committed to putting our clients and their businesses first. We’ve designed our professional services to meet all of your most pressing business software needs.

Want to Learn More? Contact eoStar 

Want to learn more about eoStar’s professional services? Contact us now with your questions. Our team members would be happy to talk to you about your options. 

Route Accounting Solutions

Matt Conflitti, Transforming Data Into Insights

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Software companies produce a lot of data. In fact, most American businesses produce data constantly. But what do they do with that data? Well, most don’t do anything at all. That’s too bad, because data can do a lot for the businesses that know how to use it. 

That’s where data science comes in. Data science is all about gathering and using knowledge. Data scientists mine data, gather insights from that data, and then apply those insights to create growth and efficiency. 

To get some more insight into data science, we talked to Matt Conflitti, who works as a data scientist here at eoStar. 

How It Started 

eoStar didn’t always have a data science team. Matt started working for eoStar just over two years ago. 

Like a lot of other data scientists, Matt took a winding road to get into the field. That’s because data science encompasses a lot of knowledge. Matt noted that although data science has gained some more clear-cut definitions recently, it still contains overlapping skill sets. For example, “data science and machine learning engineering are kind of interchangeable today,” Matt explained. 

Matt started with a degree in Computer Science and Math from Grand Valley State University. After various software development jobs, he started working for the accounting firm KPMG. There, several of his projects involved machine learning and data science. He loved those projects and wished he could pursue more of them. 

Fortunately, Matt got a LinkedIn message inviting him to do just that at eoStar. Matt accepted, becoming the first member of eoStar’s data science team. 

Matt’s Work with Data Science 

At eoStar, Matt is laying the groundwork for a full data science platform. He’s working on a few different initiatives, including: 

  • Recommender systems — determining which products work best for our clients’ customers. 
  • Forecasting and demand planning — finding the best models for warehouse forecasting and inventory management. 
  • Clustering — creating rules by examining and applying different data characteristics. 

“I don’t want to be cliche and say I like them all,” said Matt when we asked about his favorite project, “but [because] I’m someone who loves the details of things…all of the projects have been great.” 

The Goal 

Data is valuable, Matt noted, but only if it gets used properly to produce usable insights. Again, not everyone uses their available data. 

At eoStar, we want to do things differently. Thanks to Matt and his team members, we do use our data, and we use it to make our clients’ lives easier. Matt’s work helps businesses transform their workflows in a positive way. This way, our clients can gain efficiency and higher customer satisfaction rates. 

Learn More about eoStar’s Work with Data 

Thanks to eoStar’s data science efforts, we can offer services that our competition cannot. Get in touch with us now to learn more about those services. We’d love to answer your questions about how our work can help you keep your business in its best shape. 

Route Accounting Solutions

Uncertainty During COVID-19

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COVID-19 has brought a lot of uncertainty for businesses. If your company handles things like shipping, order forms, and inventory management, then you may have found yourself in an especially odd position. On the one hand, your business may provide an essential service. On the other hand, that service now comes with considerations that you may have never needed to make before the pandemic. 

The eoStar team provides consistent updates, and we always keep an eye on how current events impact our clients. Here are some of the ways that eoStar products have helped our clients during the uncertainty of COVID-19. 

eoMarket 

First, there’s eoMarket, a tool that we’ve designed to increase efficiency. It’s a B2B solution that simplifies online ordering for your clients. 

eoMarket offers several features and benefits. For example, since it’s a cloud-based solution and extremely user-friendly, it’s highly accessible from anywhere. It also transfers ordering power to your customers, which means that your sales force won’t need to do manual ordering tasks. eoMarket has increased revenue for many of our clients, helping them grow their businesses in a straightforward and organic way. 

How can all these features help you overcome COVID-19 business uncertainty? For one thing, accessibility is indispensable during this time. Both you and your sales team can access eoMarket from any time and place. Have a lot of your employees started working from home? Have you spaced out your workforce to increase employee safety? eoMarket provides a simple way for you and your sales force to connect to the job from any location. 

Plus, because eoMarket can increase productivity, it can help you and your sales force to make up for lost time caused by the COVID-19 pandemic.

eoTouch 

Next, there’s eoTouch, which is our mobile sales and delivery platform. Your sales team can use eoTouch to keep up with their cases, packages, and other important sales data. Additionally, your drivers can use eoTouch to manage their contactless deliveries. eoTouch can help you run your business in a COVID-impacted world. For one thing, it increases your contactless delivery organization. By making this information digital, you can keep your tools clean much more easily than you could keep pens and paper clean. Also, eoTouch keeps your sales team efficient, even as your company goes through its ups and downs during this unprecedented time.

eoStar is Here for Our Clients 

Aside from offering specific products, the eoStar team is committed to being there for our clients. We offer top-quality client support, especially during this time of uncertainty. Our clients have always been and will always be our top priority. 

Contact eoStar Today 

Have questions about eoStar and how our products may help your business during the COVID-19 pandemic? Need added business support during this time? Contact us at eoStar today. We’re here to answer your questions and help you get to know our products.

Route Accounting Solutions

Benefits of Route Accounting Software for Your Direct Store Delivery

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Does your direct store delivery organization need route accounting software

DSDs work differently than most other distributing solutions. As a result, they have particular needs. The right route accounting software can help meet those needs. 

Route Accounting Software Provides Real-Time Updates  

For the most part, direct store delivery organizations handle perishable items like milk, bread, and other things with a relatively short shelf life. Route accounting software makes an excellent choice for the companies that deliver these items. 

Out of necessity, DSD deliveries happen much more quickly than warehouse deliveries. Perishable items have to spend as little time as possible in transit so that the consumer can maximize the shelf life of their items. 

Because DSD deliveries happen more quickly than other types of delivery, DSD companies sometimes need more updates along the way to make sure that their items get where they need to go. Route accounting software provides those updates, eliminating a lot of product-related anxiety. 

Optimize Your Routes 

With the right software, DSD organizations can quickly find the easiest way to get from point A to point B. Not only can DSDs find the most efficient initial routes, but the real-time updates we mentioned earlier can help DSDs change routes if an accident or weather pattern makes another route more efficient in the short term. 

Much like the benefit of real-time updates, route optimization helps companies that primarily carry perishable items. The less time your deliverables spend on the road, the faster they can get to their point of sale, which means more product freshness and better-end user satisfaction. And of course, when the end-user experiences more satisfaction with the product, your client will experience more satisfaction with your deliveries. 

Customization and Flexibility 

No two DSDs are the same. Each one has its own unique structure, clients, routes, and needs. If you have the right route accounting software, then you’ll have a powerful tool on your side to meet your company’s needs. 

The best route software will give you plenty of room for customization and flexibility. Your software should fit into your business seamlessly. 

Productivity Enhancement 

Route software can improve productivity for DSDs just as well as it can improve productivity for non-DSD logistics services. How? By removing unnecessary lulls from the supply chain. With route accounting software, you can keep up with virtually every aspect of your supply chain from inventory to payment monitoring. When all of these steps are fast and simple, you and your team can work as efficiently as possible. 

Boost Your Sales 

Remember the customer satisfaction we mentioned earlier? That customer satisfaction can increase your business reputation, which in turn can increase your sales. 

How else can your route accounting software increase your sales? It all comes back to your increased efficiency and productivity. When your team works more productively, you have time and space available for business growth. Plus, because route software can make your sales easier, you can make more of those sales without unnecessary hassle. 

Save Time on Reconciliation 

At the end of the day, when you go over your receipts and inventory, it’s important that the numbers add up. If anything falls out of place, you could spend a lot of time trying to figure out what happened. 

Your accounting software can change that. With the right accounting software, you can keep track of your stock, reloads, sales, and more from a single platform. Because the software keeps track of all of the important factors, your numbers will add up more easily at the end of the day, and you can save even more time. 

Advanced Analytics for Better Insight 

With the best route accounting software, you’ll get analytics to match the current job demands. In recent years, your orders and deliveries have probably gotten a lot more complex and difficult. These complexities can make it difficult to track and analyze your data for future use. 

The right software, however, can apply advanced analytics to the increasingly complicated sales process. From there, you can tailor your client experiences based on the resulting insights. 

Route Accounting Software from eoStar 

Ready to make sure that your route accounting software provides all of the above and more? eoStar’s software is proven to provide a competitive advantage with faster fulfillment and faster reconciliation. We help our clients save time and avoid hassle so that they can provide a better experience for their own clients. 

With eoStar, you can simplify your oversight and planning from the moment you implement your new software. Want to learn more? Contact us today to request your demo. We can’t wait to show you how eoStar software works and how it can work for you. 

You know that your clients deserve the best. We believe the same about ours.