When a company like eoStar values growth and client satisfaction, then having a Business Support Specialist on board is a must. That’s why the eoStar team is thrilled to have Chris Stepek as a team member. Chris brings a lot to the table with his work as a Business Support Specialist, and his expertise has been vital in building relationships between eoStar and its clients. Recently, we sat down with Chris to get his perspective on eoStar, his job duties, and how he’s put his skills to work.
Joining the Team
As a Business Support Specialist, Chris works directly with our clients, making sure that those clients get everything they need from their eoStar products. Chris listens to clients, figures out what they need most, and then tests eoStar products. Through this process, Chris helps fine-tune eoStar products to help them meet customer demand.
Chris also works with the operations side of eoStar software, including warehousing and inventory, as well as testing the newer products that eoStar has in development. Just like with general product testing, this part of the job puts Chris in direct communication with eoStar’s clients.
When asked what he’s most proud of when it comes to his job, Chris answered: “I’m pretty proud of all the WMS projects.” “WMS” stands for “Warehouse Management Systems,” and these projects put Chris at the front and center of some of eoStar’s most important warehouse work. He provides management for all kinds of warehousing activities, including stocking and picking. It takes a lot of effort, but Chris has found that his skills and personality are suited to the work.
In his time with eoStar, Chris has proven to be highly qualified for Business Support. In fact, Chris routinely works with some of the most difficult support issues, and he does so with aplomb.
The Journey to eoStar
So, how did Chris join the eoStar team? Part of the journey began at Coca-Cola Refreshments. Chris worked in their IT department for five years, working on operations projects.
However, when Coke started selling pieces of their company to independent buyers, Chris’s division found itself under new ownership, and as a result, Chris and many others were laid off. Fortunately, Chris was quickly hired by eoStar, where he’s made a difference in the company ever since.
Outside of Work
Outside of work, Chris enjoys activities that let him work as a leader, a team player, and even an adventurer. Among other things, Chris enjoys hiking, fishing, and similar outdoor activities. Chris also enjoys some time indoors, too, especially now that the COVID-19 pandemic and social distancing protocols have changed the way people interact with each other. “Lately, it’s just been a lot of computer games,” he laughs. Still, Chris keeps his leadership and team player skills up to date with eoStar.
What Does Chris Bring to the Table?
What makes Chris such a valuable addition to the eoStar team? Due to his skillset, years of experience, leadership abilities, and his willingness to be a part of the team, Chris has become a vital part of eoStar’s overall reputation for client satisfaction. Thanks to Chris, clients at eoStar can get exactly what they need from their products. They also know that someone on the eoStar team is always on their side, helping them to improve their business structures and keep their own clients satisfied.
Chris also plays a big role in eoStar’s warehouse organization. Without employees like Chris, warehouses can go from a well-organized machine to a source of chaos, and that change can happen fast. However, Chris helps warehouse teams keep up the pace, and he does it while simultaneously juggling multiple responsibilities.
As a result, Chris has quickly become an asset to eoStar, and his positive impact on the company continues each day.
Want to Learn More about EoStar? Contact us Today
Curious about eoStar’s employee structure, the role of a Business Support Specialist, or eoStar in general? The eoStar team would love to answer your questions. Contact our team today to learn more, or take a look at some of eoStar’s product options. In any case, we would love to hear from you.