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eoStar Has Inventory Tracking from Retrieval to Delivery

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A comprehensive inventory tracking system is an essential tool for any warehouse that wants to operate efficiently. An effective system will let you track your inventory across its entire supply chain, from the moment it arrives in your warehouse to when it gets sent to your customers. Accurate and easily accessible data regarding your supply chain will aid your warehouse business in seeing increased profits and productivity. In addition, an effective system will help you avoid errors, provide you with a variety of inventory alerts, help you optimize warehouse space, and more. 

At eoStar, we have customizable software that can be tailored to suit your needs. Our inventory tracking systems let you monitor your supply chain and ensure your operation is productive. Read on for a variety of elements that are essential to effective inventory tracking software, and what you should look for if you are considering replacing or upgrading your system.

Scalability

With the constant changes in American economics, there will be continuous change in warehouse processes. As your warehouse grows to satisfy demand, you will want to stay on top of tracking your inventory as it fluctuates. Failure or errors that arise during tracking can lead to compounded issues that surface later on. This will require backtracking and trying to fix all of the issues.

Instead of worrying about problems that arise from increased growth, you should consider implementing software that will scale with your business. This does not just apply to inventory tracking; scalability is applicable to all aspects of your warehouse business. 

Having inventory tracking that will scale with your business also means you can avoid having to replace or upgrade software multiple times in the future. Instead of searching for new products, you can transition into the increased productivity and responsibilities that come with increased growth. 

Dashboard

We recognize that your employees must have quick access to easily understandable data. Our inventory tracking system utilizes an intuitive system that will be easy to train new employees on. This will allow less time to be spent training or trying to decipher information. Our user-friendly dashboards will improve productivity and reduce the likelihood of human error or misunderstandings. 

Trends and Metrics

The inherent nature of any warehouse business is to get goods from one location to another. However, in order to do this effectively in our modern economy, analyzing trends and metrics of your inventory from retrieval to delivery is essential.

Inventory tracking will allow you to understand the degrees of demand for certain products and when that demand happens during the year. For example, there may be products that sell more frequently during the cold season, and your inventory tracking system can help prepare you for that. As the year progresses, your trends and metrics dashboard can prepare reports that will advise you to increase your supply of certain products that you have historically shipped a lot of during the winter season. 

A good inventory tracking system will also contain an alert system. These alerts can advise you on low or depleted inventory levels. As a result of being better prepared for low inventory levels, you can replenish your supply faster. This will reduce the lag time between getting products and then getting them to your customers. This benefit can also keep you apprised of future inventory levels so that you may be better prepared; as a result, you will not have to rely on an alarm system and instead can have the correct supply beforehand.

Inventory forecasting will also nicely complement the trends, metrics, and alarm systems present in an inventory tracking system. Like trends, inventory forecasting is analysis that can be performed on trending data and metrics. This takes the data and turns it into an actionable insight. 

EDI Integration

Our inventory tracking system has Electronic Data Interchange (EDI) integration to help your systems operate more efficiently. EDI integration allows users to exchange data electronically instead of through traditional means such as paper. While it is expected that you will likely use paper in some aspects of your business, it is still more efficient to use EDI in locations where it can be integrated. 

EDI integration will reduce the likelihood of errors, increase the speed of communication, and expedite processing. 

Loading Orders

When it comes to getting your orders out the warehouse doors, an effective inventory tracking system can help ensure your orders are accurate. When your inventory tracking software has EDI integration and an easy-to-understand dashboard, drivers will have an easier time doing their job. With these additional elements, drivers will have clearer instructions on their destination so they may acquire their orders. Clearer instructions lead to decreased likelihood of human error. 

Additionally, the workers in the warehouse will have a better understanding of what inventory they need to prepare for shipment. This will create a more effective synergy between preparing inventory for shipping and getting the inventory onto the fleet vehicles for transportation. 

Supplier Reporting

Inventory tracking also allows you to keep an eye on inventory when it is on its way to your warehouse. This can sync with your supplier’s data and allow you to be better prepared. As a result, warehouse workers can better prepare inventory space. This allotted time to prepare for inventory space can allow for your supplier’s transportation to more quickly and efficiently dock at your warehouse, deliver their goods, and be on their way. This reduces time spent trying to find space for new inventory, and also reduces congestion at the warehouse. 

Contact eoStar

At eoStar, we are happy to work with you to develop a customized inventory tracking system that will suit your needs. The warehouse industry is constantly developing and overcoming challenges, and eoStar stands ready to work alongside you. Our years of experience mean we have helped both small and large warehouse enterprises be set up for future success. Contact us today for a consultation. 

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Things to Know About ERP for Distribution

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Enterprise Resource Planning, also known as ERP, is an essential tool for any distribution business. ERP for distributors allows employees and managers to have a centralized network that operates multiple aspects of the business. This includes elements such as payroll, inventory, KPIs, marketing, and more. 

ERP is a suite of various software modules and components that are tailored to your business needs. Regardless of what sector of beverages you operate in, ERP will improve optimization of logistics and accounting. ERP for distribution provides an advantage over those operating via spreadsheets and paper. This is why ERP for your business is necessary if you want to grow and remain organized and efficient.

Here are some of the important aspects of ERP that may help your distribution company. These are aspects of ERP software suites you should research before purchasing an ERP suite from a vendor. 

Business Data

Utilizing an ERP can be a scary venture, especially if it is your first time. When you are first starting off, the idea of tracking trends over time may not be at the very top of your priorities list. Regardless, after you have established your baseline, you may discover that you need to start analyzing trends for market growth.

The importance of analyzing trends and business data is that it will give you a closer insight into your business’s performance. You may often find areas in which improvements can be made when you look at trends such as inventory tracking, employee performance, delivery routes, and so on. 

Business data and trends can be analyzed on a short- or long-term basis. This can show you how new products are doing or how employees have been performing. If you are looking to improve your business growth, even if things are going well, using an ERP to analyze business data will provide you with the knowledge to expedite growth.

Scalability

There are ERPs that are also scalable for your business. Ideally, most business owners want to see their businesses grow and prosper. Using an ERP to begin with will expedite that growth process; however, you will want to ensure that your ERP suite will continue to work optimally when your business grows. As more responsibilities, tasks, and logistical goals are created, your ERP suite must be able to accommodate the new workload.

There are multiple aspects to scalability that should be considered. Depending on the type of ERP you are using, additional hardware for your system may be necessary. This comes in the form of additional memory to store data, or perhaps additional processors to keep up with higher numbers of transactions or calculations. If you are shopping for a new ERP suite, you will want to make sure you can customize the hardware so it can physically keep up with your growth.

The software itself is another element that is important to consider. The software, its dashboard, and access to data must be able to accommodate the increase in workload. This means being able to change or update modules so they can handle additional data and usage.

Another important aspect of scalability is that it will likely cost you more in terms of time, money, and productivity to completely replace your ERP suite with another software suite to organize your business. During such an upgrade or replacement there will be downtime, new bugs or glitches to resolve, and new training that employees must undergo. Due to the fact that distribution businesses are prime candidates for later growth, scalability is an important aspect to consider when shopping for an ERP system.

Dashboards and Accessibility

Having an easily understandable dashboard for users is important for all distributors and their ERP. Easy-to-understand data and user interfaces will improve productivity because the user will spend less time trying to figure out how to find what they are looking for. Accessibility also reduces time spent trying to train new employees on how to figure out the system. If the ERP has an intuitive dashboard, users will feel more comfortable accessing data and compiling reports. 

Integration

When you are looking for a new ERP suite for your distribution business, make sure to research how easy it is to integrate and implement the product. A grand and complex ERP suite may be great, but if there is significant cost or conflicts of software, it may turn out that your return on investment will not be what you had hoped. It will be important to compare and contrast your different systems with your potential ERP product. 

When integrating a new ERP system, or any new tool or technique for your business, it is wise to consider your return on investment. While you can factor in the initial cost, you will also want to compare future cost/benefits of different aspects of your business performance and how it relates to your ERP. 

Lastly, while you are researching products to optimize distribution operations, be sure to research the vendor itself. Different vendors will provide different quality products, including long-term management and support. Integrating any new software suite will likely come with bugs or technical glitches; that is to be expected with any new system. However, if you purchase an ERP from a vendor who provides no support after the product has been integrated, you may find yourself struggling to overcome the challenges. Additionally, a good vendor may have other products that can accompany your ERP and further improve your small business’s efficiency. Creating harmony and synergy between your ERP and other third-party programs will be beneficial for your distribution organization. 

Contact eoStar 

If you are managing and operating a warehouse and are looking for a new ERP, contact eoStar. We can help you integrate a new and customizable ERP suite into your warehouse enterprise. We have been in the business of optimizing warehouses, both small and large, for many years and will be happy to help you grow.

Route Accounting Solutions

What You Need From an Inventory Tracking System

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An effective inventory tracking system is one of the most important tools for any warehouse management tool. An optimized system will allow you to track your inventory from its arrival in your warehouse to the customer’s hands. When you have accurate data about your supply chain that is easily accessible, your warehouse business will see increased productivity and profits. A good system will also help you avoid errors, provide you with alerts, help you with warehouse space, and more. 

Here are some of the most important elements that any inventory tracking system must have.

Alerts for Inventory Levels

Gauging supply and demand is a constant aspect of the warehouse business. A customizable inventory tracking system can provide you the opportunity to set alerts for inventory. These alerts can be set based on certain thresholds that you deem appropriate. With alerts for overstocked items, you can create promotional advertisements to clear those items out sooner. It will also allow you to reduce or suspend any pending orders for that item in order to avoid further overstocking. 

If you receive alerts for understocked items, you can preemptively review any pending orders. This can allow you to gauge whether or not you need to increase orders. Additionally, this can help prevent a lag in delivery time in your supply chain if you are able to mitigate the chances of the warehouse delaying shipments due to understocking. 

Having alerts in your inventory tracking system is a crucial part of ensuring your warehouse maintains efficient levels of inventory.

Metric and Trend Reports

While getting your products from your warehouse to the consumer is the quintessential element of a warehouse business, it is also important to have access to the data and metrics that are generated from your activities. Having access to data will allow you to see different trends that are occurring over time. It is generally easier to get a grasp of what is happening in the immediate moment; however, our memories are fallible and it may be challenging to know what the trends are without access to historical data. 

Trends can show you which inventory leaves your warehouse the most, the optimal price for that inventory, when that inventory leaves with the most frequency, and other metrics. When you have access to this data, you will be able to more effectively optimize your warehouse enterprise. 

In order to sustain long-term growth and profit, your inventory tracking system should include the ability to analyze and observe trends. Short-term and long-term trends can speak volumes about employee efficiency, optimal inventory levels, and more. 

Easily Understandable Dashboard

It is great to have a system that has lots of data; however, if that data takes a long time to read or understand, then that negates the point of having access to that information. Whether the employee or manager is a seasoned pro or a new hire in your warehouse, it is essential that they have access to easily understandable information. 

The less time employees spend trying to figure out what certain data means, the more time they can spend performing other productive tasks. Additionally, if you have an easily understandable dashboard, it will reduce the amount of time newly-hired employees will have to spend in training. This will save the warehouse time and money. It can also help reduce the amount of human errors if data is easily understandable.

An accessible and useful dashboard that provides understandable data and metrics is another key component for an effective inventory tracking system. 

Important Inventory Metrics

Different inventory tracking systems provide different types of data. However, regardless of how the system is used, there are a few critical tracking metrics that must be incorporated in the system. 

Your inventory tracking system must have the ability to track returns. Items that come back from customers may be siphoned into a “damaged goods” category, and sent elsewhere. Or perhaps the customer got the wrong item or is unsatisfied with what they received. Whatever the reason, you will have an item coming back to your warehouse and your inventory tracking system will need to know how to accurately measure this metric. 

Your system will also need to efficiently track items that come from your supplier. Some of your inventory may be on-site at your supplier’s warehouse or storage, or in transit to your warehouse. It is important to know where the items exist in the supply chain. If there are points in the chain in which the item’s location is unknown, it will ultimately lead to an error or miscalculation. Errors and miscalculations will cost you time and money.

Before integrating any new inventory tracking systems, be sure it includes the ability to track returns, damaged goods, and the location of items in the supply chain from your supplier. 

Scalability

As warehouses grow, so too do the inventory levels. Increased growth is certainly a good thing; however, with more inventory come more organizational and logistical responsibilities. It is a good idea to find an inventory tracking system that can grow and evolve alongside your enterprise. Having growth coupled with optimized organization and tracking will aid your warehouse in avoiding negative trends or significant logistical issues. Employees with access to customization options in the system can review trends involving growth and identify which types of modules or metrics to incorporate in the newly scaled system. 

One element of scalability is finding software that uses a cloud-based system. This will let you more easily back up your data, allow access across various locations, and you will not have to hire a large IT staff to maintain computer servers. 

Contact eoStar for a Consultation

If you are looking for help in developing an inventory tracking system for your warehouse, contact eoStar today for a consultation. eoStar has been in the warehouse optimization business for years, and we would be happy to help you increase efficiency with a custom inventory tracking system. 

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What Makes eoStar a Top Warehouse Management System?

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eoStar provides a wide range of enterprise resource planning features, professional services, and guidance to those in the warehouse industry. One of our leading products is the WMS module, headlined by our warehouse management handheld application: eoWarehouse. This software suite will grant you access to easily understandable metrics, optimize your space management, improve your inventory cycle/accuracy, and more.

These are some of the most essential elements you will need to optimize your warehouse enterprise. Read on to learn how eoStar fits into all those categories.

Easily Understandable Metrics and Dashboard

Having access to up-to-date information is crucial for managing an efficient warehouse enterprise. Managers and employees must be able to find the data they want in a short period of time, and then be able to understand that data without having to spend extra time trying to decipher what they are seeing. When users spend less time trying to find data, they will be able to spend that time elsewhere to improve workplace productivity. 

Another important tool in understanding data from your warehouse management software is being able to define metrics. For example, you can define a year as the metric you want to analyze so that you can look at long-term trends. Alternatively, you can customize looking at a daily metric if you want to see things like short-term trends, employee performance, and inventory tracking. 

When you spend time understanding trends and discovering weaknesses in your warehouse operations, you can improve customer satisfaction. The key element in retaining customers is on time, undamaged, and error-free delivery of their purchased products. Identifying why mistakes or failures happen will allow warehouse management to improve future productivity. 

eoStar’s WMS software suite that will grant you access to easily understandable metrics and data for your enterprise. eoStar also has a support team ready to stand by and help you. Upgrading or switching to an improved warehouse management system can come with bumps and hurdles; however, our team will be able to quickly assist you in order to reduce or completely avoid downtime in your system.

Space Management

Space management is another important element of managing an efficient warehouse. Some warehouses have to deal with empty space, disorganized space, or not enough space. As those challenges mount, whether it is due to business growth, human error, or changes in logistics, having an efficient warehouse management software system will help you overcome those hurdles. 

One of the keys in efficient space management is having accurate inventory location data. It is also important to have a clear plan when you are finding new usage for empty or new space. Additionally, an efficient warehouse management system will compute the most efficient path for employees to move inventory. When time is saved through using the most efficient routes, workplace productivity will increase.

In addition to eoStar’s WMS software its eoWarehouse software can help your business improve its space usage efficiency through its accurate inventory system. eoStar also recognizes that the manner in which your inventory cycle operates will greatly affect your space management. Therefore, eoWarehouse was designed with that in mind. eoWarehouse can also help you figure out where to place certain inventory as it relates to employee travel paths. Reducing the time spent retrieving items for shipment by taking the shortest or most efficient route is another space management optimization technique. 

Track Productivity

While it is clear that having easily understandable metrics is important, it is also important to be able to clearly track productivity and sales. When a warehouse manager is able to track trends in employee productivity, they will be able to identify areas of strength and areas that need improvement. They can also identify the timeframes that it takes for inventory to enter and exit the warehouse.

If a warehouse has FIFO inventory, time is an important component in ensuring the products get out the door. Without optimized productivity, FIFO inventory may end up as dead inventory, which cuts into your profit margins. 

Customer retention is determined through a number of factors, one of which is lead times. Reducing lead times without increasing errors is a goal that many warehouses strive for. In order to retain customers, a warehouse should reduce its lead time by using warehouse management system software that will accurately track inventory locations and levels. This will allow the warehouse to adequately meet customer demands. 

WMS will allow you to accurately track product movement, picking metrics, and general work productivity. It will provide you with both micro and macro analyses of inventory cycling, code date tracking, and how efficiently your employees are working. Having an understanding of your work productivity will help your warehouse managers and staff understand their impact on your business.. 

SKU Proliferation

SKUs can be a double-edged sword in warehouse management systems. They can allow you to become more organized, identify nuanced products, and improve efficiency. However, too many SKUs that are left unchecked can complicate and slow down a supply chain, reduce workplace efficiency, and reduce profits. 

While it is important for warehouses to add new products to satisfy customer demands, it is also necessary to stay on top of organizing the SKUs. New and increased inventory has the potential to increase your revenue; however, that revenue could be reduced through increased operational costs if SKUs are mismanaged. 

eoWarehouse offers tools and modules that will allow you to efficiently organize SKUs, especially if an influx of SKUs arrives at your warehouse doors. eoStar recognizes how important it is to both grow your business and inventory stock while also staying organized. Using eoWarehouse will help you accomplish both of those goals. 

Contact eoStar

eoStar has been helping warehouses through providing professional services and optimization software for years. On top of our services, we will back up our products with a readily available IT team. We believe our WMS software and eoWarehouse is the top software suite for warehouse businesses to optimize their enterprises. If you would like a consultation about WMS, eoWarehouse, or any of our products, contact us today. 

Route Accounting Solutions

From eoStar User to CSM

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How It Started

Connie Rowe has an interesting background because she used eoStar software as a customer before working for the company. Connie stated, “I actually worked for a beer distributor for 11 years. The last 4 years that I was with them, we had actually started using eoStar, the program. So I used the program hands-on for 4 years.” 

When Connie decided to make a move from Illinois to Michigan, she had eoStar in mind as a future employer. She cultivated a relationship with eoStar, and when she was ready to move, she reached out about a job opportunity. Connie’s previous experience working with the software made her perfect for the job. She started out working in the support department, but after a year, a Customer Success Manager (CSM) job opened up, she applied, and the rest is history!

Setting Customers Up For Success

Connie works with existing eoStar customers. She serves as a liaison between the software and the customers. As Connie stated, this is a “proactive position.” A lot of her job revolves around keeping customers in the know. She lets them know about any upcoming changes to the program and makes sure that they are doing their software upgrades. In addition, she does monthly calls with her customers to see how things are going and to check for issues. If Connie hears about issues or enhancement requests, she lets the developers at eoStar know so they can add it to their list!

Big Projects!

Connie is always working on various projects. One current task keeping her busy is helping her Coca-Cola bottler customers through the process of transitioning to ASN (advanced shipping notices) and EDI invoice payments for Walgreens. She is testing these processes for each customer to make sure everything is set up properly. A project that she was most proud of was a pilot with Coke bottlers for the myCoke app. The app is a customer web portal system through Coke that uses the eoStar interfaces. Connie worked as a facilitator on this project. She made sure everything was working smoothly for her customers and that everyone was communicating effectively. 

Outside of Work 

When she’s not working, Connie loves to read. She also enjoys watching TV, especially crime dramas and British shows. Connie also loves spending time with her two daughters and her 18-month-old grandbaby!  

We’d Love to Hear From You! 

As proven by Connie, eoStar takes great care in managing customer relationships through the work of their Customer Success Managers. If you are interested in employment opportunities or if you are interested in eoStar’s software products and services, contact us today. We look forward to hearing from you!

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Luis Loyola, Bringing Passion to eoStar

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eoStar is a business that has been growing exponentially over the years. As the business grew, new opportunities became available to help customers use the software to become more efficient and improve their bottom line. Inside Sales Rep Luis Loyola is someone who switched roles within eoStar and has seen the business grow through a variety of different lenses as his position has evolved over the years. We got a chance to sit down with Luis and learn more about his role on the sales team and his overall passion for eoStar.

Joining eoStar

Luis joined eoStar 3 years ago. When he first joined the company, it was a lot smaller and didn’t have a sales team. He was hired as a Customer Success Manager (CSM). In this role, Luis spent a lot of time working with customers to ensure that they were set up for success. As he continued to grow in his role, it became clear he had a knack for sales! Luis was frequently acquiring new business through avenues like plugin sales, additional professional services, and more! 

Luis’ Current Role

Between Luis’ passion and his evident talent for sales, it became clear that a sales position would be perfect for him. As the company grew, a sales team formed and Luis became a part of it as of June 2020. His official title is Inside Sales Rep. 

Sales and Beyond!

Luis mentioned that one of the great parts about working for a company the size of eoStar is that he can see the impact that his work has on the company and on the customers. In addition to sales, Luis works on other projects to help the company further grow. One side project Luis worked on was doing consulting for businesses to help them better determine how to use the eoStar software. The goal is to help the businesses learn how using various parts of the software can improve efficiency and their bottom line. Another exciting recent project for Luis was presenting at eoStar’s annual convention. At this conference, he was able to share with customers new forecasting capabilities. 

Outside of Work

Outside of work (pre-pandemic, that is), Luis enjoys attending music festivals, especially those with EDM music. He also enjoys going to the gym. 

We’d Love to Hear From You! 

As attested by Luis, eoStar is a great company to work for. If you are interested in employment opportunities or if you are interested in eoStar’s software products and services, contact us today. We look forward to hearing from you!

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What You Can Do with eoStar Analytics

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Does your company take advantage of all of its data? If not, it’s not the only one. Most business owners don’t even realize how valuable their data really is, let alone create a plan to take advantage of it. 

It’s not surprising. Most business owners — especially those in warehousing and distribution — are busy people, and data analytics can take a lot of time and effort. The good news? You can make the most of your data without dealing with a bunch of extra hassle. That’s because we’ve got you covered. At eoStar, we offer data analytics services to help you use your data in a positive way. 

With eoStar Analytics, it’s time to see what your data can do for you. You’ll be surprised at the difference it makes. 

What is eoStar Analytics? 

First, though, what is eoStar Analytics? It’s the process we use to help you gather your business data, translate that data into usable information, and then report that data back to you so that you can make the most of it. 

Many business owners don’t realize that their companies generate data all the time, and that information has a lot of potential. You can learn a lot from customer buying habits, the pace at which products move, the timing and effectiveness of your marketing strategies, and plenty of other information. 

You already have the data. Our job is to help you unlock it with our centralized framework. Once you have the right information and context, you can use that data to make even smarter business decisions. 

Turning Data into Insights 

The process starts, of course, with the data itself. Again, we gather the relevant data and then help you turn that data into insight. With the right data presentation, you may notice correlations that you didn’t see before. Maybe certain products sell better in the mornings than in the afternoons. Maybe your marketing efforts work better with certain age groups than with others. 

You may have noticed a few patterns already, but data analytics can take that recognition up a notch. You might see places where those patterns overlap, or you may notice factors that you haven’t observed in the past. Without data analytics, you’re essentially putting together a puzzle without the corners and edge pieces. You can get a glimpse of the big picture, but you’re missing the thing that will really bring it all together. 

Turning Insights into Action 

Once you have all the right insights, it’s time to do something with them. That’s the next part of the data analytics process, and this is where the real fun starts. Your data can unlock secrets about your work. Suddenly, you realize why you’ve been facing specific issues. 

Now that you have the right data, you can start applying some solutions. Even better, those solutions will be real solutions. When you have data analytics on your side, you take away the need for guesswork. This way, you have a better chance of finding the right solution on your first attempt instead of your third or fifth. 

How Can eoStar Analytics Help You? 

Think about some of the most common issues in your company. What are the things that cause you the most frustration? Some of our clients have cited issues such as: 

  • A sudden decrease in certain product sales without explanation 
  • Finding the most efficient routes 
  • Unpredictable seasonal changes 
  • Slowed fulfillment speeds 
  • Unproductive marketing efforts 

eoStar Analytics will help you look at these issues from all angles so that you can find effective solutions. For example, let’s look at unpredictable seasonal changes. Maybe a product that usually moves off the shelves during the holidays isn’t selling as well this year. Some business owners may assume that there’s an issue with the product, but the truth is that there could be any number of issues. 

Analytics can help you see all of the relevant changes, from the products that people are buying instead to the amount of time they spend on your site before ordering something different. Maybe the issue isn’t with the product at all, but with your website speeds. Whatever the case, when you have the right information, you don’t have to waste time trying solutions that may not work. 

Contact eoStar to Learn More 

Analytics is a big topic, and you may have lots of questions before you get started. If you’re ready to learn more about your analytics options and how eoStar can help you, we’re ready to answer your questions. Get in touch with us now to get started. We’ll chat about your options and help you find solutions. 

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Innovation at the Forefront

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In this day and age, innovation makes all the difference. For companies that are managing proliferation of SKUs, small margins, innovation can mean the difference between growth and stagnation. At eoStar, we know that our clients refuse to settle for “good enough.” They want to reach their fullest potential so that they can provide the best for their own clients. That’s why eoStar has put innovation at the forefront of everything we do. We’re prioritizing research, new technology, and solving industry challenges to make our clients’ lives easier. Here are just a few of the ways we’re driving innovation. 

Growing Our Team 

The right innovation starts with having the right team members. For that reason, we continue to grow our eoStar team. In addition to expanding our product team, we’ve also hired industry experts, business analysts and data scientists. Their jobs at eoStar include examining our products, looking for improvement opportunities, and turning data into action. 

These eoStar team members also listen carefully to client feedback. They learn all about the challenges that our clients face, and then they work on eoStar products to simplify those challenges. 

Insight Into Action

The eoStar team is working on solutions that enable strategic capabilities. These solutions are dedicated to problems worth solving for you and your business. 

For example, we’re enhancing eoMarket to more than an ordering, allowing you to not only sell products, but market products to customers as well.. Then there’s eoPick, which is an affordable solution to increase productivity and accuracy in your picking process.. eoStar Analytics helps users turn their data into real, usable insights that can help them grow and strengthen their businesses. Next, our advanced forecasting helps our clients have the right inventory at the right time. Finally, our revamp of eoTouch will allow for stronger sales and delivery processes. 

Clients First 

We love innovation at eoStar, but we don’t pursue innovation just for the sake of innovation. Just like everything else we do at eoStar, our commitment to innovation comes from putting our clients first. By listening to our clients, we get to know what they need most from our products. When we make our clients’ business lives easier, they can achieve the best outcomes in their own businesses. 

eoStar Innovates 

Innovation has always been a core part of eoStar, and we’ll continue to evolve our products every day. If your company needs some fresh and innovative options for warehousing, sales and delivery, or data collection, the eoStar team can help. Get in touch with us now to learn more about your options. 

Route Accounting Solutions

RAS Can Be Daunting. Here’s How We Can Help.

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In the distribution industry, route accounting software can make a big difference in business success. On the other hand, RAS can also be intimidating. For one thing, just knowing how to get started can leave owners and managers scratching their heads, even when those owners and managers have worked with RAS in the past. Plus, RAS can come with challenges that other software solutions may not create. 

Still, you need RAS, and you need to make sure that you use the right one. That’s why the eoStar team is here to help you with your RAS. 

Route Accounting Software Challenges 

One key challenge of RAS is the initial setup. New software setup can be difficult for any company, but it can be especially taxing for those who work in warehousing and distribution. The switch from one software to another can take time, but your clients need their products to arrive on time, no matter what your company is doing with its software. 

The other major challenge comes from best practices and learning the ropes. You may have an amazing RAS, but you’ll want to make sure that all of your team members know how to make the most of it. That process can take time, and time is a luxury that you may not have, especially during the busy season. 

Our Professional Services 

The eoStar team understands all of the challenges of RAS implementation, and we’re here to help. In addition to our software, we also provide several professional services to help companies stay on top of things. 

For example, we provide implementation services, including a four-step proven roll-out strategy that can take your RAS from design to deployment. We also offer software upgrade assistance so you can take your software up a notch without losing time or sacrificing performance. With our product training services, you can make sure that everyone stays up to speed, and with our product utilization assessment options, you can realize the full potential of your RAS. Finally, we offer 24/7 technical support, so we’re always there when you need us.

Professional Services Make a Difference 

How can these professional services make your RAS less daunting? For one thing, they can help you eliminate bumps in the road as you change or upgrade your system. You can keep your clients satisfied without getting stuck. You’ll also get the peace of mind that comes from having someone on your side. We take pride in the fact that our clients can rely on us. With eoStar on your team, you’ll be prepared for whatever challenges come your way.

Ready to Learn More? 

Ready to make your RAS upgrades simpler and more accessible? Then contact the eoStar team today. We’d love to chat with you about your options and answer any questions you may have. 

You already provide the best for your clients. We’re ready to do the same for you.

Route Accounting Solutions

eoStar: Understanding the Challenges of Today’s Market

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The distribution market evolves on a near-constant basis. If you work in the distribution business, you already understand the importance of flexibility and rising to meet demands in an evolving landscape. However, this past year has thrown even more challenges than usual into the market. Several factors, including the COVID-19 pandemic, have shaped the market this year. 

At eoStar, our team includes data scientists, customer service experts, software engineers, and more, all of whom are focused on helping our clients with today’s market challenges. Below are some of the things that we do daily to keep our clients ahead of the curve. 

Today’s Biggest Market Challenges 

First, we thoroughly study the biggest market challenges. We review the data on a regular basis, and we talk to our clients to hear their biggest concerns. 

For example, many of our clients have mentioned inventory concerns. Today’s unstable market has resulted in some product shortages, and our clients want to know what they should substitute for these shortages. eoStar clients also want access to data while in the field so that they can anticipate market challenges without being caught off-guard. 

The first step to addressing any challenge is to understand that challenge, so we’ve invested ourselves in research and communication. By using all of the information that we’ve gathered, we’ve also created specific interventions to help our clients meet these challenges head-on. 

How eoStar Can Help 

In general, we help our clients overcome market uncertainties through our flexibility, innovation, and consistent support. But what have we done specifically to assist clients with their current concerns? 

First, we addressed their inventory concerns. To help our clients avoid guesswork in case of product shortages, we’ve built substitution rules into our software. Users can input product substitutions. When the preferred product is out of stock, eoStar will automatically fill in the substitution that the client has selected. 

Next, to address data concerns, eoTouch lets clients access the information that they need. That information includes historical sales data, product information, and other data regarding customer buying habits. This way, eoStar users can be salespeople and not just order-takers when working with their own customers. 

Finally, eoMarket gives customers the ability to utilize e-commerce tools. They can order products when they need them and at their own convenience. 

Putting Our Clients First 

The bottom line is that at eoStar, we’ve always put our clients first, and we always will. The most important part of our service is working closely with our clients to make sure that they get exactly what they need. Our goal is to be the reason why our clients always have the tools they need for success. 

Need Help in Today’s Market? 

The distribution market has faced challenge after challenge this year. The eoStar team wants to help your business overcome these challenges and face the uncertainty head-on. Start by getting in touch with us. We’d love to walk you through your options.